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Sales Operations Manager / Director

Santa Clara, CA, USA | Sales

Job Description:

Pluribus Networks is looking for a talented, seasoned, execution-focused Sales Operations Manager / Director, who will report to the Chief Commercial Officer, to join our team.

If you’re excited to be part of a dynamic, well-funded startup with an ambitious vision to transform networking in the era of cloud, Pluribus Networks is the place to be. Competitive compensation package includes salary, commissions and stock options.

Responsibilities:

  • Support the sales team with process improvement, measurement, tracking and analytics relevant to their functional areas
  • Partner with Marketing to refine lead qualification process, and analyze and report on campaign performance
  • Enhance sales productivity by simplifying processes and enabling the team to work smarter
  • Create monthly content for executive presentations and board reporting
  • Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
  • Own the end-to-end process of tracking the sales funnel, pipeline reporting, forecast modeling and operational metrics to deliver regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
  • Lead process on behalf of Sales to improve SFDC usability and data cleanliness; transition from current CRM to new CRM (e.g. SFDC Lightning), including developing a transition plan, researching best practices, and implementing changes
  • Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement
  • Assist with on-boarding and training new sales talent
  • Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
  • Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
  • Maintain procurement and contract records

Qualifications:

  • 3+years of experience in sales / sales operations function
  • Strong communications and cross-functional collaboration skills and ability to initiate and build relationships with people in an open, friendly, and accepting manner
  • Deep knowledge of and experience with managing sales operations systems
  • Proficiency with Salesforce, Google apps/G Suite, and Microsoft Office. Familiarity with NetSuite ERP a plus.
  • The ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to achieve business objectives
  • Well-developed capabilities in problem-solving and crafting efficient processes
  • A result- and success-oriented mentality, conveying a sense of urgency and driving issues to closure
  • An innate drive to innovate and optimize the use of available resources
  • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

Qualified candidates: please submit your resume/CV to jobs@pluribusnetworks.com

 

 

 

 

 

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